How To Fix WZ377 - Sending failed for work item &1: Address does not exist

WZ377 - Overview

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 377

• Message text: Sending failed for work item &1: Address does not exist

What causes this issue?

You want to send to an address that does not exist or does not exist
any more.

System Response

The message cannot be sent.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ377 - Sending failed for work item &1: Address does not exist ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WZ377 Sending failed for work item &1: Address does not exist
  
  
  Cause:
  This error occurs when SAP tries to send a workflow notification or work item to a user or organizational unit, but the system cannot find a valid address (such as an email address, SAP user ID, or communication method) for the recipient. Essentially, the workflow engine attempts to send the work item, but the recipient's address details are missing or incorrectly maintained in the system.
  Common reasons include:  
  
  The user or organizational unit does not have a valid email address or communication method maintained in SAP.  
  The user master record (transaction SU01) lacks the necessary communication data.  
  The organizational unit or position does not have a responsible person assigned or the responsible person’s address is missing.  
  The workflow container or binding is incorrect, leading to an