How To Fix WZ379 - Sending failed for work item &1: Sendmail token not found

WZ379 - Overview

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 379

• Message text: Sending failed for work item &1: Sendmail token not found

What causes this issue?

The token of the mailing program Sendmail was not found.

System Response

The message was not sent.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE BWP_ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ379 - Sending failed for work item &1: Sendmail token not found ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WZ379 Sending failed for work item &1: Sendmail token not found
  
  
  Cause:
  This error occurs during the workflow processing in SAP when the system tries to send a mail notification related to a workflow work item, but it cannot find the required sendmail token. The sendmail token is a placeholder or a variable that the SAP workflow engine uses to generate the email content or to trigger the email sending process.
  Common reasons for this error include:
  
  The workflow container or the mail step is missing the required token or variable that holds the email content or recipient information.
  The mail step in the workflow is not properly configured or the mail template is missing or corrupted.
  The workflow runtime environment is unable to resolve the token due to missing or incorrect data in the workflow container.
  The SAPconnect or SMTP configuration might be incomplete or