How To Fix WTYSC_01112 - Warranty claim &1 is inconsistent with the maintenance order

SAP Error Message - Details

• Message type: E = Error

• Message class: WTYSC_01 - Warranty plant maintenance integration

• Message number: 112

• Message text: Warranty claim &1 is inconsistent with the maintenance order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTYSC_01112 - Warranty claim &1 is inconsistent with the maintenance order ?

  The SAP error message WTYSC_01112 indicates that there is an inconsistency between a warranty claim and the associated maintenance order. This error typically arises in the context of warranty management and service processing within SAP, particularly when dealing with warranty claims that are linked to maintenance orders.
  Cause:
  
  Data Mismatch: The warranty claim may not match the details of the maintenance order, such as the equipment number, service type, or other relevant data.
  Incomplete Data: Required fields in either the warranty claim or the maintenance order may be missing or incorrectly filled out.
  Status Issues: The maintenance order may be in a status that does not allow for warranty claims to be processed (e.g., completed or closed).
  Incorrect Configuration: There may be configuration issues in the warranty management module that lead to inconsistencies.
  
  Solution:
  
  
  Verify Data Consistency: Check the details of both the warranty claim and the maintenance order. Ensure that all relevant fields match, including:
  
  Equipment number
  Service type
  Dates
  Any other relevant identifiers
  
  
  
  Complete Required Fields: Ensure that all mandatory fields in both the warranty claim and the maintenance order are filled out correctly.
  
  
  Check Order Status: Verify the status of the maintenance order. If it is closed or completed, you may need to reopen it or create a new order if applicable.
  
  
  Review Configuration: If the issue persists, review the configuration settings in the warranty management module to ensure that they are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on warranty claims and maintenance orders.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order), IW33 (Display Order), and WTY1 (Warranty Claim) to navigate and troubleshoot effectively.
  User Roles: Ensure that the user has the appropriate permissions to create and manage warranty claims and maintenance orders.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the WTYSC_01112 error message in SAP.