How To Fix WTYSC_01110 - Warranty claim not found for maintenance order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WTYSC_01 - Warranty plant maintenance integration

• Message number: 110

• Message text: Warranty claim not found for maintenance order &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTYSC_01110 - Warranty claim not found for maintenance order &1 ?

  The SAP error message WTYSC_01110 indicates that a warranty claim could not be found for a specified maintenance order. This error typically arises in the context of warranty management within SAP, particularly when trying to process warranty claims related to maintenance orders.
  Cause:
  
  Missing Warranty Claim: The most common cause is that there is no warranty claim created for the specified maintenance order. This could be due to the claim not being entered into the system or being deleted.
  Incorrect Maintenance Order: The maintenance order number provided may be incorrect or does not correspond to any existing warranty claims.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the warranty claim not being recognized.
  Authorization Issues: The user may not have the necessary permissions to view or process warranty claims for the specified maintenance order.
  
  Solution:
  
  Verify Maintenance Order: Check the maintenance order number to ensure it is correct and exists in the system.
  Check Warranty Claims: Look for any existing warranty claims associated with the maintenance order. This can be done through the warranty management module in SAP.
  Create a Warranty Claim: If no warranty claim exists, you may need to create one for the maintenance order. Ensure that all necessary information is provided.
  Review User Permissions: Ensure that the user has the appropriate authorizations to access and process warranty claims.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to create or manage warranty claims.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Modules: This error is related to the SAP Warranty Management module, which is part of the broader SAP Customer Service (CS) and Plant Maintenance (PM) modules.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order), IW33 (Display Order), and others related to warranty management.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to properly create and manage warranty claims to prevent similar issues in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.