How To Fix WTYSC_01113 - No warranty claim exists for the maintenance order

SAP Error Message - Details

• Message type: E = Error

• Message class: WTYSC_01 - Warranty plant maintenance integration

• Message number: 113

• Message text: No warranty claim exists for the maintenance order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTYSC_01113 - No warranty claim exists for the maintenance order ?

  The SAP error message WTYSC_01113 indicates that there is no warranty claim associated with the maintenance order you are trying to process. This error typically arises in the context of warranty management within SAP, particularly when dealing with maintenance orders that are expected to be covered under warranty.
  Causes:
  
  No Warranty Claim Created: The most common cause is that a warranty claim has not been created for the maintenance order in question.
  Incorrect Order Type: The maintenance order may not be of a type that is eligible for warranty claims.
  Warranty Information Missing: The maintenance order may not have the necessary warranty information linked to it, such as the warranty start date or end date.
  Status of the Maintenance Order: The maintenance order may be in a status that does not allow for warranty claims to be processed.
  Configuration Issues: There may be configuration issues in the warranty management settings that prevent the system from recognizing the warranty claim.
  
  Solutions:
  
  Create a Warranty Claim: Ensure that a warranty claim is created for the maintenance order. This can typically be done through the warranty management module in SAP.
  Check Order Type: Verify that the maintenance order is of a type that is eligible for warranty claims. If not, you may need to change the order type or create a new order.
  Link Warranty Information: Ensure that the maintenance order has the necessary warranty information linked to it. This includes checking the warranty start and end dates.
  Review Order Status: Check the status of the maintenance order to ensure it is in a state that allows for warranty claims to be processed. If necessary, change the status of the order.
  Configuration Review: Consult with your SAP configuration team to review the warranty management settings and ensure they are correctly set up to handle warranty claims.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal for detailed documentation on warranty management and maintenance orders.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Maintenance Order), IW32 (Change Maintenance Order), and IW33 (Display Maintenance Order) to manage maintenance orders effectively.
  User Exits and BAdIs: If custom logic is required, consider using user exits or Business Add-Ins (BAdIs) to enhance warranty claim processing.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error message WTYSC_01113 and successfully process warranty claims for your maintenance orders.