How To Fix WTY156 - Status of parts to be returned to reimburser & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 156

• Message text: Status of parts to be returned to reimburser & does not exist

Self-Explanatory Message

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• What is the cause and solution for SAP error message WTY156 - Status of parts to be returned to reimburser & does not exist ?

  SAP Error Message:
  
  WTY156 - Status of parts to be returned to reimburser & does not exist
  
  Cause:
  This error occurs in the SAP Warranty Management or Service Processing module when the system tries to process a return of parts to a reimburser (e.g., a vendor or manufacturer responsible for reimbursement), but the status code assigned to these parts for the return process is not defined or does not exist in the system.
  In other words, the system expects a valid status for the parts that are to be returned, but the status is either missing, incorrectly configured, or the status code used in the transaction is not maintained in the customizing settings.
  
  Where it typically occurs:
  
  During processing of warranty claims or service orders involving parts returns.
  When posting or confirming returns to a reimburser.
  In the return delivery or credit memo processing related to warranty parts.
  
  
  Solution:
  
  
  Check Status Configuration:
  
  Go to the customizing path for warranty or service parts status management.
  Verify that the status code for "parts to be returned to reimburser" exists and is correctly maintained.
  The customizing path is usually under:
  SPRO -> Logistics Execution -> Shipping -> Basic Shipping Functions -> Define Status Profiles
  or
  SPRO -> Customer Service -> Warranty Management -> Returnable Parts -> Define Statuses for Returnable Parts
  
  Ensure the status code used in the transaction is defined and active.
  
  
  
  Assign Correct Status:
  
  If the status is missing, create or maintain the required status code.
  Assign the status to the relevant status profile or status group used in the warranty or service process.
  
  
  
  Check Master Data:
  
  Verify the master data of the parts involved in the return.
  Ensure that the parts are correctly flagged for return and have valid status assignments.
  
  
  
  Review Transaction Data:
  
  Check the transaction or document where the error occurs.
  Confirm that the status code entered or derived is valid and corresponds to the customizing.
  
  
  
  Consult SAP Notes:
  
  Search for SAP Notes related to WTY156 for any known issues or patches.
  
  
  
  
  Additional Information:
  
  The status of parts in warranty and service processing controls the flow and handling of parts, including returns, repairs, and reimbursements.
  Proper status management ensures correct tracking and accounting of parts.
  Incorrect or missing status codes can block processing and cause errors like WTY156.
  This error is often resolved by system administrators or SAP consultants with access to customizing and configuration.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Missing or undefined status code for parts to be returned to reimburser in customizing.
  
  
  Solution
  Define and maintain the required status code in customizing; assign it correctly.
  
  
  Module
  SAP Warranty Management / Customer Service / Logistics Execution
  
  
  Transaction
  Warranty claims processing, return deliveries, credit memos involving parts returns.
  
  
  
  
  If you need specific customizing steps or transaction codes to check, please let me know!