How To Fix WS_INTRASTAT036 - Member state of destination for customer not found in document &

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_INTRASTAT - Settlement Management - Intrastat

• Message number: 036

• Message text: Member state of destination for customer not found in document &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS_INTRASTAT036 - Member state of destination for customer not found in document & ?

  The SAP error message:
  WS_INTRASTAT036 Member state of destination for customer not found in document &
  typically occurs during the processing of Intrastat declarations in SAP. Intrastat is the system for collecting statistics on the trade in goods between EU member states.
  
  Cause
  
  The error indicates that the Member State of destination (i.e., the EU country where the goods are being delivered) for the customer is missing or not maintained in the sales document or master data.
  Specifically, the system cannot determine the destination country (Member State) for the customer involved in the transaction.
  This is often because:
  
  The customer master data does not have the country or region properly maintained.
  The sales document (e.g., sales order, delivery) does not have the destination country assigned.
  The country assigned is not recognized as a valid EU Member State in the Intrastat configuration.
  
  
  
  
  Solution
  
  
  Check Customer Master Data:
  
  Go to transaction XD03 (Display Customer) or VD03.
  Verify the Country field in the Address tab.
  Ensure the country is an EU Member State and correctly maintained.
  
  
  
  Check Sales Document:
  
  Review the sales order or delivery document.
  Ensure the Ship-to party or Customer has a valid destination country.
  Check the Shipping point and Delivery address for correct country data.
  
  
  
  Maintain Intrastat Configuration:
  
  Verify that the country is maintained as an EU Member State in the Intrastat customizing.
  Use transaction OBXD or navigate via SPRO:
  
  Logistics Execution ? Foreign Trade/Customs ? Intrastat ? Basic Settings ? Define Member States.
  
  
  Ensure the country code is active and correctly configured.
  
  
  
  Update the Document or Master Data:
  
  If missing, update the customer master or sales document with the correct destination country.
  Reprocess the Intrastat declaration after correction.
  
  
  
  Check for User Exits or Enhancements:
  
  Sometimes custom code may override or affect the determination of the destination country.
  Review any user exits or BADIs related to Intrastat processing.
  
  
  
  
  Related Information
  
  Intrastat Reporting requires accurate country data to classify trade flows between EU countries.
  The error message is generated during the Intrastat data extraction or posting.
  The message number WS_INTRASTAT036 is part of the Intrastat message class.
  For more details, you can check SAP Notes related to Intrastat errors or consult the SAP Help Portal on Intrastat configuration.
  Transaction WE20 (Partner Profiles) and WE21 (Port Definition) are unrelated but sometimes involved in EDI scenarios for Intrastat data exchange.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WS_INTRASTAT036 Member state of destination for customer not found in document &
  
  
  Cause
  Missing or incorrect destination country (EU Member State) in customer master or document
  
  
  Solution
  Maintain correct EU Member State country in customer master and sales/delivery document
  
  
  Configuration
  Verify Intrastat member states in SPRO (OBXD)
  
  
  Transaction Codes
  XD03, VD03 (Customer master), SPRO (Intrastat config), sales order/delivery transactions
  
  
  
  
  If you need further assistance, please provide the document number or customer number involved, and the exact step where the error occurs.