How To Fix WS_INTRASTAT035 - Country of dispatch for customer not found in document &

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_INTRASTAT - Settlement Management - Intrastat

• Message number: 035

• Message text: Country of dispatch for customer not found in document &

Self-Explanatory Message

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• What is the cause and solution for SAP error message WS_INTRASTAT035 - Country of dispatch for customer not found in document & ?

  SAP Error Message:
  
  WS_INTRASTAT035 - Country of dispatch for customer not found in document &
  
  Cause:
  This error occurs during Intrastat reporting or document processing when the system cannot find the Country of Dispatch for the customer in the sales or delivery document. The Intrastat system requires the country of dispatch to correctly report the movement of goods between EU countries. If this information is missing or not maintained properly in the customer master or document, the error is triggered.
  
  Explanation:
  
  Country of Dispatch is a key field used in Intrastat declarations to specify the country from which goods are dispatched.
  The system tries to determine this country from the customer master data or the sales/delivery document.
  If the country is not maintained or the system cannot determine it, the error WS_INTRASTAT035 is raised.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Navigate to the Address tab.
  Verify that the Country field is correctly maintained.
  Also check the Intrastat tab (if available) for the country of dispatch or related fields.
  
  
  
  Check Sales Document or Delivery Document:
  
  Review the sales order or delivery document to ensure the country of dispatch is correctly entered.
  Sometimes, the country of dispatch can be derived from the shipping point or plant; verify these are correctly maintained.
  
  
  
  Maintain Country of Dispatch in Intrastat Settings:
  
  In some cases, the country of dispatch can be maintained in the Intrastat customizing.
  Use transaction WE20 or OBXD (depending on SAP version) to check Intrastat settings.
  Ensure that the country of dispatch is correctly assigned for the relevant customer or shipping point.
  
  
  
  Check Partner Functions:
  
  Sometimes the country of dispatch is taken from a specific partner function (e.g., ship-to party).
  Verify that the partner function used for dispatch has a valid country assigned.
  
  
  
  Update the Document:
  
  If the document was created before the country was maintained, you may need to update or recreate the document after correcting the master data.
  
  
  
  
  Additional Notes:
  
  Intrastat reporting is mandatory for EU countries to report the movement of goods.
  The country of dispatch is different from the country of the customer or the country of destination.
  If the goods are dispatched from a different location than the customer’s address, ensure that the dispatch location’s country is maintained correctly.
  Sometimes, the error can also occur if the country code is invalid or not recognized by the system.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WS_INTRASTAT035 - Country of dispatch for customer not found in document &
  
  
  Cause
  Missing or incorrect country of dispatch in customer master or sales/delivery document.
  
  
  Solution
  Maintain correct country of dispatch in customer master, sales document, or Intrastat settings.
  
  
  Transactions to Check
  XD02, VD02, VA02 (sales order), VL02N (delivery), OBXD (Intrastat customizing)
  
  
  
  
  If you need further assistance, please provide the document number and customer number to check the specific data.