How To Fix WS_CWB079 - Complaint &1 was released

WS_CWB079 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 079

• Message text: Complaint &1 was released

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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WS_CWB079 - Details

• Certainly! Here's detailed information about the SAP error message WS_CWB079: Complaint &1 was released:
  
  SAP Message: WS_CWB079 - Complaint &1 was released
  
  1. Cause
  This message typically appears in the context of SAP Quality Management (QM) or Customer Service when you try to perform an action on a complaint that has already been released (i.e., its status has been changed to "Released"). The system is informing you that the complaint number (represented by &1) is already in the released status, and therefore certain actions (like editing, changing status, or processing) may not be allowed or are restricted.
  In other words:
  
  The complaint document you are trying to process or modify has already been released.
  Released complaints are usually locked for certain changes to ensure data integrity and process consistency.
  The system prevents further changes that are not allowed after release.
  
  
  2. Solution
  
  
  Check the status of the complaint: Verify the current status of the complaint document in the system.