How To Fix WS_CWB081 - Complaint &1 is already closed (status &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 081

• Message text: Complaint &1 is already closed (status &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB081 - Complaint &1 is already closed (status &2) ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_CWB081 Complaint &1 is already closed (status &2)
  
  Meaning / 
  Cause:
  This error occurs when you try to process or change a complaint (or quality notification) in SAP that has already been closed. The system prevents any further changes or processing on complaints that are in a closed status.
  
  &1 = Complaint number (notification number)
  &2 = Status of the complaint (usually a status indicating "Closed")
  
  In other words, the complaint you are trying to work on has a status that marks it as closed, and the system does not allow further modifications or processing.
  
  Typical Scenarios:
  
  Attempting to change or add activities to a complaint that is closed.
  Trying to create follow-up documents or transactions linked to a closed complaint.
  Processing workflow steps on a complaint that is no longer active.
  
  
  Solution / How to Resolve:
  
  
  Check the status of the complaint:
  
  Use transaction QM03 (Display Quality Notification) or IW52/IW53