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Message type: E = Error
Message class: WS_CWB - Complaints Workbench
Message number: 071
Message text: Error during complaint processing
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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WS_CWB071
- Error during complaint processing ?The SAP error message WS_CWB071: Error during complaint processing typically occurs in the context of SAP Customer Service or Quality Management modules, especially when handling complaints or service notifications.
Cause
General Cause:
The error WS_CWB071 indicates that there was a problem during the processing of a complaint document. This can be due to various reasons such as:
Specific Causes:
Check the Detailed Error Log:
Verify Complaint Data:
Check Authorizations:
Review Configuration:
Customer Service -> Complaints -> Complaint Management -> Basic Settings
Debug or Analyze Enhancements:
Check Workflow:
SAP Notes and Support:
Transaction Codes:
Modules Involved:
Common SAP Notes:
Aspect | Details |
---|---|
Error | WS_CWB071: Error during complaint processing |
Cause | Data inconsistencies, missing fields, authorization issues, workflow or configuration errors |
Solution | Check logs (SLG1), verify complaint data, check authorizations, review configuration, debug enhancements, verify workflow |
Related TCodes | IW52, IW53, SLG1, SWI1, SPRO |
Modules | CS, QM, PM |
If you provide more context (e.g., when exactly the error occurs, screenshots, or logs), I can help you narrow down the cause further.
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