How To Fix WS_CWB058 - No display authorization for customer accounts

WS_CWB058 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 058

• Message text: No display authorization for customer accounts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB058 - No display authorization for customer accounts ?

  Certainly! Here's a detailed explanation for the SAP error message WS_CWB058: No display authorization for customer accounts:
  
  Error Message
  WS_CWB058: No display authorization for customer accounts
  
  Cause
  This error occurs when a user tries to display customer account information in SAP but lacks the necessary authorization to view the customer master data or customer line items. Specifically, the user does not have the required authorization objects or authorization values assigned to their user profile to access customer accounts.
  
  Explanation
  
  SAP controls access to customer master data and related transactions through authorization objects.
  The relevant authorization objects for customer accounts typically include:
  F_KNA1_GRP (Authorization for Customer Master Data)
  F_BKPF_BUK (Authorization for Company Codes)
  F_LFA1_APP (Authorization for Vendor Master, but sometimes related)
  
  
  If the user’s role/profile does not include these authorizations or the correct values (such as company code, customer account group, or sales area), SAP will prevent access and show this error.
  
  
  Solution
  
  
  Check User Authorizations:
  
  Use transaction SU53 immediately after the error occurs to