How To Fix WS_CWB056 - Status &1 is not assigned to internal status "Rejected"

WS_CWB056 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 056

• Message text: Status &1 is not assigned to internal status "Rejected"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB056 - Status &1 is not assigned to internal status "Rejected" ?

  The SAP error message:
  WS_CWB056 Status &1 is not assigned to internal status "Rejected"
  typically occurs in the context of SAP Workflow or Business Workplace (SBWP) when a status code (external status) is not properly mapped or assigned to an internal status in the system.
  
  Cause
  
  The error indicates that the system is trying to assign or process a status code (represented by &1 in the message) which is not linked or assigned to the internal status "Rejected".
  This usually happens when customizing of status profiles or status mapping is incomplete or incorrect.
  For example, in SAP Business Workflow or Document Management System (DMS), external statuses (like those from a status profile) must be mapped to internal statuses used by the system or application.
  If the system encounters a status code that it cannot recognize or that is not assigned to the expected internal status, it throws this error.
  
  
  Solution
  
  
  Check Status Profile Customizing:
  
  Go to transaction BS22 (Change Status