How To Fix WS_CWB056 - Status &1 is not assigned to internal status "Rejected"

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 056

• Message text: Status &1 is not assigned to internal status "Rejected"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB056 - Status &1 is not assigned to internal status "Rejected" ?

  The SAP error message:
  WS_CWB056 Status &1 is not assigned to internal status "Rejected"
  typically occurs in the context of SAP Workflow or Business Workplace (SBWP) when a status code (external status) is not properly mapped or assigned to an internal status in the system.
  
  Cause
  
  The error indicates that the system is trying to assign or process a status code (represented by &1 in the message) which is not linked or assigned to the internal status "Rejected".
  This usually happens when customizing of status profiles or status mapping is incomplete or incorrect.
  For example, in SAP Business Workflow or Document Management System (DMS), external statuses (like those from a status profile) must be mapped to internal statuses used by the system or application.
  If the system encounters a status code that it cannot recognize or that is not assigned to the expected internal status, it throws this error.
  
  
  Solution
  
  
  Check Status Profile Customizing:
  
  Go to transaction BS22 (Change Status Profile) or BS23 (Display Status Profile).
  Find the relevant status profile used in your workflow or application.
  Verify that the external status code (the one indicated by &1 in the error) is assigned to the internal status "Rejected".
  If it is missing, assign the external status to the internal status "Rejected".
  
  
  
  Check Workflow or Application Status Mapping:
  
  If this error occurs in a workflow, check the workflow container and status mapping.
  Ensure that the status codes used in the workflow steps correspond to the status profile and internal statuses.
  
  
  
  Check Customizing for Status Management:
  
  In some cases, the status management customizing (transaction BS02, BS03) might need to be reviewed.
  Make sure that the status profile is correctly assigned to the object type and that all necessary statuses are maintained.
  
  
  
  Transport and Consistency:
  
  If the customizing was recently changed and transported, verify that the transport was successful and the target system has the correct status assignments.
  
  
  
  Debugging:
  
  If the above steps do not resolve the issue, debugging the program or workflow step where the error occurs can help identify which status code is causing the problem and why it is not recognized.
  
  
  
  
  Related Information
  
  Status Profiles: Status profiles define the possible statuses for business objects and map external statuses to internal statuses.
  Internal Statuses: These are system-defined statuses like "Released", "Rejected", "In Process", etc.
  External Statuses: These are user-defined or profile-defined statuses that need to be mapped to internal statuses.
  Transactions:
  
  BS22 - Change Status Profile
  BS23 - Display Status Profile
  BS02 - Change Status Profile (older versions)
  SWI1 - Workflow Log (to check workflow errors)
  SBWP - Business Workplace (to check workflow tasks and statuses)
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  External status code not assigned to internal status "Rejected" in status profile.
  
  
  Solution
  Assign the external status to internal status "Rejected" in status profile (BS22).
  
  
  Check
  Status profile customizing, workflow status mapping, transport consistency.
  
  
  Related Tcodes
  BS22, BS23, SWI1, SBWP
  
  
  
  
  If you provide the exact status code (&1 value) or the context (which application or workflow), I can help you with more specific instructions.