Message type: E = Error
Message class: WS_CWB - Complaints Workbench
Message number: 047
Message text: No Complaint Data Was Found
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
WS_CWB047
- No Complaint Data Was Found ?The SAP error message WS_CWB047: No Complaint Data Was Found typically occurs in the context of SAP Customer Service or Quality Management modules, especially when dealing with complaints, service notifications, or quality notifications.
Cause: The system is trying to retrieve complaint data (e.g., complaint records, service notifications, or quality notifications) related to a particular object (such as a customer, material, or service order), but no relevant complaint data exists in the system. This can happen if: The complaint or notification has not been created yet. The complaint data was deleted or archived. The selection criteria or filters used to fetch complaint data are too restrictive or incorrect. There is a mismatch in the reference data (e.g., wrong customer number, material number, or notification number). Integration or data transfer issues between modules (e.g., between CRM and ERP) where complaint data is expected but not found.
Solution: Verify Data Existence: Check if the complaint or notification data actually exists in the system. Use transaction
Get instant SAP help. Sign up for our Free Essentials Plan.
WS_CWB046
No authorization for &1 of complaint reason &2 (&3)
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
WS_CWB045
Only use default implementation for complaint reason 0002
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
WS_CWB048
Extended Complaints Processing Is Not Active
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
WS_CWB049
Text type &1 is not assigned to complaint
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
Click on this link to search all SAP messages.