How To Fix WS_CWB046 - No authorization for &1 of complaint reason &2 (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 046

• Message text: No authorization for &1 of complaint reason &2 (&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB046 - No authorization for &1 of complaint reason &2 (&3) ?

  The SAP error message:
  WS_CWB046 No authorization for &1 of complaint reason &2 (&3)
  
  Meaning / 
  Cause:
  This error occurs when a user tries to perform an action related to a complaint reason in the SAP Customer Service (CS) or Quality Management (QM) module but lacks the necessary authorization. Specifically, the user does not have the required authorization object or permission to access or process the complaint reason indicated by the placeholders (&2 and &3).
  
  &1 = The activity or object for which authorization is missing (e.g., change, display, create).
  &2 = The complaint reason code.
  &3 = Additional information, often the complaint reason description or related key.
  
  This typically happens when the authorization profile assigned to the user does not include the necessary authorization for the complaint reason or the related activity.
  
  Where it occurs:
  
  In complaint processing transactions (e.g., IW51, IW52, IW53 for notifications).
  When creating or changing complaints or quality notifications.
  When accessing complaint reasons in QM or