How To Fix WS_CWB045 - Only use default implementation for complaint reason 0002

WS_CWB045 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 045

• Message text: Only use default implementation for complaint reason 0002

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB045 - Only use default implementation for complaint reason 0002 ?

  Certainly! Here's a detailed explanation regarding the SAP error message:
  
  SAP Error Message:
  WS_CWB045: Only use default implementation for complaint reason 0002
  
  
  Cause:
  This error occurs in the SAP Customer Service or Quality Management module when processing complaints or returns. The system is indicating that for the complaint reason 0002, only the default implementation (standard SAP logic) is allowed or available.
  In other words, the complaint reason 0002 is configured in such a way that no custom or alternative processing logic (such as user-exits, BAdIs, or custom function modules) should be used. If the system detects an attempt to use a non-default/custom implementation for this complaint reason, it raises this error.
  This typically happens when:
  
  A custom implementation or enhancement is incorrectly assigned or triggered for complaint reason 0002.
  The configuration or coding expects only the standard SAP processing for this complaint reason.
  There is a mismatch between complaint reason configuration and the enhancement/customization logic.
  
  
  
  Solution:
  
  
  Check Complaint Reason Configuration:
  
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