How To Fix WS_CWB043 - No rejection status for complaint &1 with complaint reason &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 043

• Message text: No rejection status for complaint &1 with complaint reason &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB043 - No rejection status for complaint &1 with complaint reason &2 &3 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_CWB043 No rejection status for complaint &1 with complaint reason &2 &3
  
  Meaning / 
  Cause:
  This error occurs in the SAP Quality Management (QM) module, specifically in the complaint management process. The system is trying to process a rejection or a rejection-related action for a complaint, but it cannot find a valid rejection status defined for the given complaint with the specified complaint reason.
  In other words, the complaint document (&1) with complaint reason (&2) and additional info (&3) does not have an associated rejection status configured in the system. The rejection status is necessary to proceed with rejection processing, such as recording a rejection, blocking a lot, or triggering follow-up actions.
  
  Common Causes:
  
  The rejection status profile or rejection reason is not maintained or assigned properly in the system.
  The complaint reason used in the complaint does not have a corresponding rejection status defined.
  Customizing