How To Fix WS_CWB042 - Complaint &1 is not locked. No release possible

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 042

• Message text: Complaint &1 is not locked. No release possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB042 - Complaint &1 is not locked. No release possible ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_CWB042 Complaint &1 is not locked. No release possible
  
  Meaning / 
  Cause:
  This error occurs when you try to release a complaint (or a quality notification) in SAP, but the system detects that the complaint document is not locked by the user or the process attempting the release. In SAP, certain transactions require the document to be locked to prevent simultaneous changes by multiple users. If the document is not locked, the system prevents the release to avoid inconsistencies or data corruption.
  In other words:  
  
  The complaint (notification) you want to release is currently not locked in the system.  
  Since the document is not locked, the system assumes it is not being edited or controlled by the user/process, so it does not allow the release action.
  
  
  Typical Causes:
  
  No Lock on the Complaint: The complaint was not locked before attempting the release.