How To Fix WS_CWB040 - Complaint &1 with complaint reason &2 cannot be reopened


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS_CWB - Complaints Workbench

  • Message number: 040

  • Message text: Complaint &1 with complaint reason &2 cannot be reopened

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  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    The complaint cannot be reopened.

    How to fix this error?

    Define a reopening complaints status in Customizing for complaints
    reason &V2&.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


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