How To Fix WS_CWB039 - Complaint &1 has not yet been released by the supplier

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 039

• Message text: Complaint &1 has not yet been released by the supplier

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB039 - Complaint &1 has not yet been released by the supplier ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_CWB039: Complaint &1 has not yet been released by the supplier
  
  
  Cause:
  This error occurs when you try to process or reference a complaint (usually a supplier complaint or vendor complaint) in SAP that has not yet been released (approved) by the supplier. In SAP Quality Management (QM) or Supplier Relationship Management (SRM) processes, complaints often require a release (approval) step before further processing can continue. If the complaint is still in a blocked or unreleased status, the system prevents further actions to ensure compliance with business rules and quality processes.
  
  Explanation:
  
  The complaint number (represented by &1 in the message) is still in a status that indicates it has not been released by the supplier.
  The system expects the complaint to be released before you can proceed with certain transactions, such as creating a follow-up document, processing the complaint further, or closing it.
  This