How To Fix WS_CWB044 - No complaint number transferred (check entry)

WS_CWB044 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 044

• Message text: No complaint number transferred (check entry)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB044 - No complaint number transferred (check entry) ?

  SAP Error Message:
  WS_CWB044 – No complaint number transferred (check entry)
  
  
  Cause:
  This error occurs when a process or transaction in SAP expects a complaint number (usually from the Quality Management (QM) module or Customer Service) to be transferred or entered, but the system finds that no complaint number has been provided or the complaint number is missing/incorrect in the relevant document or data record.
  Common scenarios include:
  
  Creating or processing a service notification or quality notification without linking a valid complaint number.
  Attempting to reference a complaint number that does not exist or has not been properly saved.
  Data entry errors where the complaint number field is left blank or contains invalid data.
  Integration issues where the complaint number is not passed correctly between modules (e.g., from Customer Service to QM).
  
  
  
  Solution:
  
  
  Check the Complaint Number Entry:
  
  Verify that the complaint number is correctly entered in the relevant field.
  Ensure the complaint number exists in the system and is active.
  
  
  
  Validate Data