How To Fix WS_CWB026 - Complaint &1 with reason &2 already exists for document &3, item &4

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 026

• Message text: Complaint &1 with reason &2 already exists for document &3, item &4

What causes this issue?

For a complaint reason, there may be only one open complaint for a
document or a document item.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.