How To Fix WS_CWB024 - Field &1 &2 is not provided for complaint reason &3

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 024

• Message text: Field &1 &2 is not provided for complaint reason &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB024 - Field &1 &2 is not provided for complaint reason &3 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_CWB024 Field &1 &2 is not provided for complaint reason &3
  
  Meaning / 
  Cause:
  This error occurs in the SAP Quality Management (QM) module, specifically in the context of handling complaints (e.g., in transaction QM02 or QM03). The message indicates that a mandatory field (identified by &1 and &2) has not been filled in for a particular complaint reason (&3).
  
  &1 = Field name or field description
  &2 = Field technical name or additional field info
  &3 = Complaint reason code
  
  In SAP QM, complaint reasons can be configured to require certain fields to be filled when a complaint is created or processed. This is part of the complaint reason configuration where you define mandatory fields for specific complaint reasons.
  If a user tries to save or proceed without entering data in these mandatory fields, the system throws this error.
  
  Cause Summary:
  
  The complaint reason configuration requires certain