How To Fix WS_CWB022 - Complaint field &1 &2 does not exist

WS_CWB022 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 022

• Message text: Complaint field &1 &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB022 - Complaint field &1 &2 does not exist ?

  The SAP error message:
  WS_CWB022 Complaint field &1 &2 does not exist
  typically occurs in the context of SAP Customer Service or Quality Management modules, especially when dealing with complaints or quality notifications.
  
  Meaning / Cause
  
  The error indicates that a specific field (denoted by placeholders &1 and &2, which are replaced by actual field names or identifiers at runtime) referenced in a complaint or notification does not exist in the system.
  This usually happens when:
  A field is referenced in a configuration, user exit, or enhancement but is not defined in the underlying structure or database table.
  A custom field or extension is missing or incorrectly maintained.
  There is a mismatch between the complaint processing configuration and the actual data model.
  The complaint or notification type is trying to access a field that is not part of the assigned structure or screen.
  
  
  
  
  Common Scenarios
  
  When customizing complaint management, if you add fields to the complaint header or item but do