How To Fix WS_CWB025 - No messages occurred (internal error)

WS_CWB025 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 025

• Message text: No messages occurred (internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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WS_CWB025 - Details

• SAP Error Message:
  WS_CWB025 No messages occurred (internal error)
  
  Cause
  The error message WS_CWB025 No messages occurred (internal error) typically occurs in the context of SAP Workflow or Business Workplace (SBWP) when the system expects to find workflow messages or work items but none are found. This can happen due to:
  
  Inconsistencies or corruption in the workflow runtime data.  
  Issues with the workflow container or tasks not being generated properly.  
  Problems in the communication between the workflow engine and the message inbox.  
  Missing or deleted workflow tasks or messages that the system expects to process.  
  Internal errors in the SAP kernel or workflow runtime environment.
  
  In short, the system tries to retrieve or process workflow messages but finds none, which is unexpected and triggers this internal error.
  
  Solution
  To resolve the WS_CWB025 error, consider the following steps:
  
  
  Check Workflow Runtime Logs:
  Use transaction SWI1 (Workflow Log) or SWI2_FREQ (Work Item Selection) to check if there