How To Fix WS_CWB019 - No application was transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 019

• Message text: No application was transferred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB019 - No application was transferred ?

  The SAP error message WS_CWB019: No application was transferred typically occurs in the context of SAP Workflow or Business Workplace (SBWP) when an expected workflow task or application is not properly transferred or assigned to the user.
  
  Cause
  
  No workflow task or application was assigned or transferred to the user’s inbox.
  The workflow might not have been triggered correctly or the task was not created.
  The user might be checking the inbox for a workflow that does not exist or has already been processed.
  Possible issues with workflow container or agent assignment.
  The workflow might be incomplete or incorrectly configured, leading to no application being generated.
  Sometimes, this error can occur if the workflow runtime environment is not properly set up or if there are authorization issues.
  
  
  Solution
  
  
  Check Workflow Status:
  
  Use transaction SWI1 (Workflow Log) or SWIA to check if the workflow was triggered and if tasks were created.
  Verify that the workflow instance exists and is in the correct status.
  
  
  
  Verify Agent Assignment:
  
  Ensure that the user is correctly assigned as an agent for the workflow task.
  Use transaction SWI2_FREQ or SWI2_DIAG to check the workflow tasks and their agents.
  
  
  
  Check Workflow Configuration:
  
  Review the workflow definition in SWDD to ensure that the tasks are correctly defined and linked.
  Verify that the workflow container is correctly populated and that the task is set to be sent to the correct user.
  
  
  
  Check User Inbox:
  
  Confirm that the user is checking the correct inbox (transaction SBWP).
  Sometimes, the application might be transferred to a different user or role.
  
  
  
  Authorization Check:
  
  Ensure the user has the necessary authorizations to receive and process workflow tasks.
  Check roles and authorizations related to workflow processing (e.g., S_WF_BPM, S_WF_WI).
  
  
  
  Restart or Re-trigger Workflow:
  
  If the workflow did not trigger properly, try restarting or re-triggering the workflow.
  Use transaction SWUE to restart workflows if needed.
  
  
  
  Check for System Issues:
  
  Look for any system errors or dumps related to workflow processing.
  Check the application logs (transaction SLG1) for related error messages.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SBWP – Business Workplace (Inbox)
  SWI1 – Workflow Log
  SWIA – Workflow Administration
  SWDD – Workflow Builder
  SWI2_FREQ – Workflow Tasks for User
  SWI2_DIAG – Workflow Diagnosis
  SWUE – Restart Workflow
  
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow errors and inbox issues for your specific SAP version.
  
  
  
  Documentation:
  
  SAP Help Portal on Workflow: SAP Workflow Documentation
  
  
  
  
  If the problem persists after these checks, consider involving your SAP Basis or Workflow administrator to analyze system logs and workflow traces in more detail.