How To Fix WS_CWB018 - Complaint &1 was closed (status &2 &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 018

• Message text: Complaint &1 was closed (status &2 &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB018 - Complaint &1 was closed (status &2 &3) ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_CWB018 Complaint &1 was closed (status &2 &3)
  
  Meaning / 
  Cause:
  This message indicates that the complaint (or notification) identified by &1 has already been closed. The placeholders &2 and &3 represent the status and status description of the complaint, respectively.
  In other words, the system is informing you that the complaint you are trying to process or change is no longer open because it has been set to a closed status.
  
  Typical Causes:
  
  The complaint has been processed and finalized, so no further changes are allowed.
  The complaint was closed manually or automatically by a workflow or system process.
  You are trying to perform an action (like posting a confirmation, creating a follow-up document, or changing the complaint) that is not allowed on closed complaints.
  Status management in SAP PM/CS (Plant Maintenance / Customer Service) or QM (Quality Management) modules enforces that closed complaints cannot be