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How To Fix WS_CWB015 - Complaint &1 was saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS_CWB - Complaints Workbench

  • Message number: 015

  • Message text: Complaint &1 was saved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS_CWB015 - Complaint &1 was saved ?

    The SAP message WS_CWB015: "Complaint &1 was saved" is an informational message, not an error. It indicates that a complaint document with the number represented by &1 has been successfully saved in the system.


    Explanation

    • Message Class: WS_CWB (related to Quality Management - QM)
    • Message Number: 015
    • Message Text: "Complaint &1 was saved"
    • Type: Information (not an error or warning)

    This message typically appears when you create or update a complaint in the SAP Quality Management (QM) module, confirming that the complaint document has been stored successfully.


    Cause

    • You have created or changed a complaint document in SAP QM.
    • The system has successfully saved the complaint data.
    • The message confirms the save operation.

    Solution / Action

    • No corrective action is needed because this is a confirmation message.
    • You can proceed with further processing of the complaint, such as analysis, notification, or follow-up activities.
    • If you expected an error but see this message, it means the save was successful.

    Related Information

    • Transaction Codes:

      • QM01 - Create Complaint
      • QM02 - Change Complaint
      • QM03 - Display Complaint
    • Module: Quality Management (QM)

    • Message Class WS_CWB: Contains messages related to complaint processing.

    • Next Steps:
      After saving the complaint, you may want to:

      • Assign tasks or responsibilities
      • Perform root cause analysis
      • Initiate corrective/preventive actions
      • Monitor complaint status

    Summary

    Aspect Details
    Message WS_CWB015: Complaint &1 was saved
    Type Information (Success confirmation)
    Cause Complaint document saved successfully
    Solution No action needed; proceed with next steps
    Related TCodes QM01, QM02, QM03
    Module Quality Management (QM)

    If you are encountering issues related to complaints or need help with complaint processing, please provide more details or error messages. But for WS_CWB015, it simply confirms a successful save operation.

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