How To Fix WS_CWB010 - Complaint &1 is currently being processed

WS_CWB010 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 010

• Message text: Complaint &1 is currently being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB010 - Complaint &1 is currently being processed ?

  Certainly! Here's detailed information about the SAP error message:
  
  SAP Error Message:
  WS_CWB010: Complaint &1 is currently being processed
  
  
  Cause:
  This error occurs when a complaint (or claim) document in SAP is currently being processed by another user or process. The system locks the complaint to prevent simultaneous changes or updates, ensuring data consistency and avoiding conflicts.
  In other words, the complaint number (represented by &1) is locked because another user or background job is working on it, and therefore, you cannot process or change it at the same time.
  
  Explanation:
  
  SAP uses lock objects to prevent multiple users from editing the same data simultaneously.
  When a complaint is being processed (e.g., edited, updated, or workflow is running), the system places a lock on it.
  If you try to access or modify the complaint while it is locked, you receive this message.
  
  
  
  Solution:
  
  
  Wait and Retry:
  The simplest solution is to wait until the other user or process finishes processing the complaint