How To Fix WS_CWB008 - No texts planned for complaint reason &1


WS_CWB008 - Overview

  • Message type: E = Error

  • Message class: WS_CWB - Complaints Workbench

  • Message number: 008

  • Message text: No texts planned for complaint reason &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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WS_CWB008 - Details

  • Certainly! Here's a detailed explanation for the SAP error message:
    
    SAP Error Message:
    WS_CWB008 No texts planned for complaint reason &1
    
    
    Cause: This error occurs when you try to process a complaint in SAP (typically in the Quality Management module) and the system cannot find any text records (text types or text objects) assigned or planned for the specific complaint reason code you are using. In other words, the complaint reason you have selected or entered does not have any associated texts defined in the system. These texts are usually used to provide standard descriptions, instructions, or notes related to the complaint reason. Explanation: Complaint reasons in SAP QM are often linked to predefined texts that help users understand or document the complaint. If no texts are maintained or assigned for a particular complaint reason, the system throws this error to indicate that it cannot proceed without the necessary text information.
    Solution: Check Complaint Reason Configuration: Go to the transaction or

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