How To Fix WS_CWB007 - Internal error. Business Add-In WLF_CWB is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 007

• Message text: Internal error. Business Add-In WLF_CWB is not active

Self-Explanatory Message

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• What is the cause and solution for SAP error message WS_CWB007 - Internal error. Business Add-In WLF_CWB is not active ?

  The SAP error message:
  WS_CWB007 Internal error. Business Add-In WLF_CWB is not active
  
  Cause:
  This error occurs because the Business Add-In (BAdI) WLF_CWB is not activated in the system. BAdIs are enhancement points in SAP that allow custom code or additional logic to be plugged into standard SAP applications without modifying the original code.
  In this case, the system expects the BAdI WLF_CWB to be active (implemented and activated), but it is either not implemented or not activated, causing the internal error.
  
  Solution:
  To resolve this error, you need to activate the BAdI WLF_CWB. The steps are:
  
  
  Check if the BAdI is implemented:
  
  Go to transaction SE18 (BAdI Builder).
  Enter the BAdI name: WLF_CWB.
  Check if there is an implementation for this BAdI.
  
  
  
  If no implementation exists:
  
  Create a new implementation if required by your business process.
  Alternatively, check if a standard implementation is available and activate it.
  
  
  
  Activate the BAdI implementation:
  
  In SE18, select the implementation.
  Activate it using the activate button.
  
  
  
  If the BAdI is not needed:
  
  Sometimes, the error can occur if the system expects the BAdI but it is not relevant for your scenario.
  In such cases, check OSS notes or SAP documentation to see if a patch or note addresses this issue.
  Alternatively, consult with your SAP functional consultant or SAP support.
  
  
  
  
  Related Information:
  
  Transaction SE18: Used to manage BAdIs.
  Transaction SE19: Used to create and manage BAdI implementations.
  BAdI (Business Add-In): Enhancement technique in SAP.
  This error is often seen in scenarios involving workflow or custom enhancements where the BAdI is mandatory.
  Check SAP OSS Notes for any known issues related to WLF_CWB and your SAP version.
  Sometimes, this error can appear after system upgrades or transport imports if the BAdI implementations were not transported or activated properly.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WS_CWB007 Internal error. BAdI WLF_CWB not active
  
  
  Cause
  BAdI WLF_CWB is not implemented or activated
  
  
  Solution
  Implement and activate BAdI WLF_CWB via SE18/SE19
  
  
  Related
  Check OSS notes, system upgrades, workflow scenarios
  
  
  
  
  If you need further help, please provide the SAP module or transaction where this error occurs, and the SAP system version.