How To Fix WS_CWB006 - Complaint reason &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 006

• Message text: Complaint reason &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB006 - Complaint reason &1 does not exist ?

  The SAP error message:
  WS_CWB006 Complaint reason &1 does not exist
  
  
  Cause:
  This error occurs when the system cannot find the specified Complaint Reason in the configuration or master data. The placeholder &1 is replaced by the actual complaint reason code that was entered or referenced but does not exist in the system.
  In other words, the complaint reason code you are trying to use or assign in a transaction or process is not defined in the system.
  
  
  Solution:
  
  
  Check the Complaint Reason Code:
  
  Verify that the complaint reason code you entered is correct and does not contain any typos.
  
  
  
  Maintain Complaint Reason in Configuration:
  
  If the complaint reason code does not exist, you need to create or maintain it in the system.
  Use transaction code SPRO to navigate to the configuration path:SPRO -> Quality Management -> Quality Notifications -> Notification -> Define Complaint Reasons
  
  Alternatively, depending on your SAP version and module, the path might be:SPRO -> Quality Management ->