How To Fix WS_CWB004 - No complaint data was selected

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 004

• Message text: No complaint data was selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB004 - No complaint data was selected ?

  The SAP error message WS_CWB004: No complaint data was selected typically occurs in the context of SAP Quality Management (QM) or Customer Service processes, especially when dealing with complaint management or quality notifications.
  
  
  Cause:
  
  The message "No complaint data was selected" indicates that the system expected complaint data (such as complaint records, notifications, or related entries) to be available or selected for processing, but none was found.
  This can happen if:
  No complaint records exist for the given selection criteria.
  The selection parameters or filters used in the transaction or report do not match any existing complaint data.
  The complaint data has not been created or linked properly.
  There is a missing or incorrect reference to complaint data in the process step or program.
  
  
  
  
  Common Scenarios:
  
  When running reports or transactions that require complaint data input (e.g., complaint analysis, complaint processing).
  When trying to create or process a complaint but the system cannot find any relevant complaint records.
  During integration steps