How To Fix WS_CWB002 - Text for complaint status &1 does not exist in language &2

WS_CWB002 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 002

• Message text: Text for complaint status &1 does not exist in language &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

WS_CWB002 - Details

• Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_CWB002: Text for complaint status &1 does not exist in language &2
  
  
  Cause:
  This error occurs when the system tries to display or process a complaint status text in a specific language, but the text for that complaint status is not maintained or available in the requested language.
  
  &1 = Complaint status code (e.g., a status like "01", "02", etc.)
  &2 = Language key (e.g., EN for English, DE for German)
  
  In other words, the complaint status exists, but the descriptive text for that status is missing in the language specified.
  
  Where does this happen?
  
  Typically in SAP Quality Management (QM) module, during complaint processing.
  When displaying complaint status texts in various languages.
  Could also occur in reports, user interfaces, or during data validation where status texts are shown.
  
  
  
  Solution:
  
  
  Maintain the missing text for the complaint status in the required language:
  
  Use transaction SPRO to navigate to the customizing path