How To Fix WS_CWB002 - Text for complaint status &1 does not exist in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 002

• Message text: Text for complaint status &1 does not exist in language &2

Self-Explanatory Message

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• What is the cause and solution for SAP error message WS_CWB002 - Text for complaint status &1 does not exist in language &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS_CWB002: Text for complaint status &1 does not exist in language &2
  
  Cause:
  This error occurs when the system tries to display or process a complaint status text in a specific language, but the text for that complaint status is not maintained or available in the requested language.
  
  &1 = Complaint status code (e.g., a status like "01", "02", etc.)
  &2 = Language key (e.g., EN for English, DE for German)
  
  In other words, the complaint status exists, but the descriptive text for that status is missing in the language specified.
  
  Where does this happen?
  
  Typically in SAP Quality Management (QM) module, during complaint processing.
  When displaying complaint status texts in various languages.
  Could also occur in reports, user interfaces, or during data validation where status texts are shown.
  
  
  Solution:
  
  
  Maintain the missing text for the complaint status in the required language:
  
  Use transaction SPRO to navigate to the customizing path for complaint statuses.
  Path example (may vary by SAP version):
  SAP Reference IMG -> Quality Management -> Quality Notifications -> Notification Types -> Define Status Profiles -> Define Statuses
  
  Find the complaint status &1.
  Maintain the text description for the language &2.
  
  
  
  Alternatively, use transaction SM30 or SE63 for translation maintenance:
  
  SM30: Maintain the relevant table/view that stores complaint status texts.
  SE63: Translation tool to maintain texts in different languages.
  
  
  
  If the status text is missing in a custom language, ensure that the language is installed and active in the system.
  
  
  After maintaining the texts, test again to confirm the error is resolved.
  
  
  
  Additional Information:
  
  Complaint statuses are often configured as part of status profiles in QM.
  Each status should have a description in all languages used by the system users.
  Missing translations can cause UI inconsistencies and errors.
  Regularly check and maintain translations especially after system upgrades or transport imports.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WS_CWB002: Text for complaint status &1 does not exist in language &2
  
  
  Cause
  Missing complaint status text in the specified language
  
  
  Solution
  Maintain the complaint status text for the language via SPRO or translation tools (SE63)
  
  
  Module
  SAP Quality Management (QM)
  
  
  
  
  If you need the exact customizing path or table names for your SAP version, please provide the version or system details.