How To Fix WS_CWB001 - No complaints status transferred

WS_CWB001 - Overview

• Message type: E = Error

• Message class: WS_CWB - Complaints Workbench

• Message number: 001

• Message text: No complaints status transferred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS_CWB001 - No complaints status transferred ?

  Certainly! Here's a detailed explanation regarding the SAP error message WS_CWB001 No complaints status transferred:
  
  Error Message
  WS_CWB001 No complaints status transferred
  
  Cause
  This error typically occurs in SAP Quality Management (QM) or Customer Service (CS) modules when a complaint or quality notification status update is expected to be transferred or updated in the system, but no status information is found or transferred.
  Common causes include:
  
  Missing or incomplete status update: The complaint or notification status has not been properly updated or transferred from the source system or process.
  Incorrect configuration: The status profile or status determination procedure is not correctly set up, so the system cannot find or transfer the complaint status.
  Integration issues: If the complaint status is supposed to be transferred from an external system or another SAP component (e.g., from CRM to ERP), the interface or middleware may not be working properly.
  User error: The user may have skipped a necessary step in processing the