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How To Fix WS362 - Termination due to timeout: & creditors processed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 362

  • Message text: Termination due to timeout: & creditors processed

  • Show details Hide details
  • What causes this issue?

    The latest termination time has been overrun. Not all documents have
    been processed. The number of the creditor to be processed next is
    &V3&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    To continue the program run:
    Enter run name &V2&
    Delete the <LS>new run</> indicator.
    Enter the additional selection criteria (purchasing organization etc.)
    or use a selection variant, if one was created.
    The system automatically determines the creditor still to be processed.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WS362 - Termination due to timeout: & creditors processed ?

    SAP Error Message:
    WS362 Termination due to timeout: & creditors processed


    Meaning / Cause:

    The error message WS362 indicates that a background job or a process related to creditor/vendor processing was terminated because it exceeded the allowed runtime (timeout). The placeholder "&" in the message typically shows the number of creditors processed before the timeout occurred.

    Common causes include:

    • The program or report processing creditors is taking longer than the maximum allowed runtime.
    • System performance issues causing delays.
    • Large volume of data (many creditors) being processed in a single run.
    • Inefficient or unoptimized custom code or standard SAP program.
    • Insufficient system resources (CPU, memory).
    • Timeout parameters set too low for the job.

    Where it occurs:

    • During batch jobs or background processing related to vendor/creditor master data or transactions.
    • Common in reports or programs that process multiple creditors, e.g., mass changes, payment runs, or data loads.

    Solution / How to fix:

    1. Check Job Runtime and Timeout Settings:

      • Review the background job's maximum runtime settings.
      • Increase the allowed runtime if possible.
      • In SM37 (Job Monitoring), check job logs and runtime.
      • In SM36 (Job Scheduling), adjust the job parameters.
    2. Optimize the Program or Process:

      • Analyze the program/report for performance bottlenecks.
      • If custom code, check for inefficient loops or database accesses.
      • Use SQL trace (ST05) or runtime analysis (SE30 / SAT) to identify slow parts.
    3. Process Smaller Batches:

      • Instead of processing all creditors at once, split the workload into smaller chunks.
      • Use selection criteria to limit the number of creditors per run.
    4. Check System Performance:

      • Monitor system resources (CPU, memory, database performance).
      • Coordinate with Basis team to ensure system is not overloaded.
    5. Review Timeout Parameters:

      • Check parameters like rdisp/max_wprun_time (max work process runtime) in RZ11.
      • Increase if necessary, but with caution to avoid long-running jobs blocking resources.
    6. Check for Locks or Deadlocks:

      • Sometimes long processing times are due to locks on creditor master data.
      • Use SM12 to check for locked entries.
    7. SAP Notes and Support:

      • Search SAP Support Portal for notes related to WS362 or timeout issues in creditor processing.
      • Apply relevant patches or corrections if available.

    Related Information:

    • Transaction Codes:

      • SM37 – Job Monitoring
      • SM36 – Job Scheduling
      • SM12 – Lock Entries
      • ST05 – SQL Trace
      • SE30 / SAT – Runtime Analysis
      • RZ11 – Profile Parameter Maintenance
    • Profile Parameters:

      • rdisp/max_wprun_time – Maximum runtime of a dialog work process (seconds)
      • rdisp/wp_no_btc – Number of background work processes
    • Typical Programs Involved:

      • Payment runs (F110)
      • Mass changes to vendor master (e.g., XK99)
      • Custom batch jobs processing creditors

    Summary:

    WS362 Termination due to timeout means the creditor processing job was stopped because it ran longer than allowed. To resolve, increase timeout limits, optimize the program, reduce batch size, and check system performance.


    If you provide the exact program or transaction where this occurs, I can help with more specific advice.

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