How To Fix WS360 - New run indicator deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 360

• Message text: New run indicator deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS360 - New run indicator deleted ?

  SAP Error Message:
  
  WS360 New run indicator deleted
  
  Cause:
  This error typically occurs in SAP Workflow (transaction SWIA, SWI1, or related workflow monitoring tools) when a workflow instance or a work item is being processed, but the "New run indicator" (a flag that marks the work item as new and ready for processing) has been deleted or is missing.
  In other words, the system expects the work item to have a "New run indicator" set, but it finds that this indicator has been removed or is no longer valid. This situation can arise due to:
  
  Inconsistent or corrupted workflow data.
  Manual deletion or modification of workflow tables or entries.
  Workflow runtime errors causing the indicator to be deleted prematurely.
  Issues during workflow restart or reprocessing.
  Transport or system copy inconsistencies.
  
  
  Explanation:
  The "New run indicator" is a technical flag used internally by the SAP Workflow engine to mark work items that are new and need to be processed. If this indicator is deleted or missing, the workflow engine cannot process the work item correctly, leading to the error.
  
  Solution:
  
  
  Check Workflow Logs and Work Item Status:
  
  Use transaction SWI1 or SWIA to check the status of the work item.
  Identify if the work item is stuck or in an inconsistent state.
  
  
  
  Restart or Reprocess the Work Item:
  
  Sometimes, restarting the workflow or reprocessing the work item can reset the indicators.
  Use transaction SWPR (Restart Workflow) or SWI2_FREQ (Work Item Reprocessing).
  
  
  
  Delete and Recreate the Work Item:
  
  If the work item is corrupted, consider deleting it and recreating the workflow instance if possible.
  Use caution and ensure this does not affect business processes.
  
  
  
  Check for Workflow Runtime Errors:
  
  Look for dumps or short dumps (transaction ST22) related to workflow processing.
  Fix any underlying issues causing premature deletion of the indicator.
  
  
  
  Database Consistency Check:
  
  Run workflow consistency checks using transaction SWU3.
  This can fix inconsistencies in workflow tables.
  
  
  
  Apply SAP Notes:
  
  Search for SAP Notes related to this error message or workflow inconsistencies.
  Apply relevant patches or corrections.
  
  
  
  Consult Basis/Workflow Administrator:
  
  If the problem persists, involve your SAP Basis or Workflow administrator to check system logs, database integrity, and transport issues.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWIA - Work Item Administration
  SWI1 - Work Item Selection
  SWI2_FREQ - Work Item Reprocessing
  SWPR - Restart Workflow
  SWU3 - Workflow Customizing Consistency Check
  ST22 - ABAP Dump Analysis
  
  
  
  Tables Involved:
  
  SWWWIHEAD - Work Item Header
  SWWWIRED - Work Item Runtime Data
  SWWUSERWI - User Work Items
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for notes related to "WS360 New run indicator deleted" or workflow inconsistencies.
  
  
  
  
  Summary:
  The error "WS360 New run indicator deleted" indicates a missing or deleted flag that marks a workflow work item as new and ready for processing. It usually points to workflow data inconsistencies or runtime errors. The solution involves checking and reprocessing the work item, running consistency checks, and applying SAP Notes or patches as needed.
  
  If you provide more context (e.g., transaction used, workflow type, system version), I can help you with more specific guidance.