How To Fix WRMA_FI064 - Document &1 can only be canceled using an RMA program

SAP Error Message - Details

• Message type: E = Error

• Message class: WRMA_FI - Messages for RMA

• Message number: 064

• Message text: Document &1 can only be canceled using an RMA program

What causes this issue?

Billing document type &V2& is flagged as relevant for RMA. You have to
use an RMA program to cancel the document.

System Response

Processing is canceled.

How to fix this error?

Use the corresponding RMA program to cancel document &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WRMA_FI064 - Document &1 can only be canceled using an RMA program ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WRMA_FI064 Document &1 can only be canceled using an RMA program
  
  Cause:
  This error occurs when you try to cancel or reverse a financial document (such as an invoice or credit memo) that is related to a Return Material Authorization (RMA) process, but you are attempting to do so using the standard document cancellation transaction instead of the dedicated RMA cancellation program.
  In SAP, documents created as part of the RMA process have special handling requirements. The system enforces that such documents can only be reversed or canceled through the RMA-specific cancellation program to ensure data consistency and proper handling of returns, credit memos, and related logistics.
  
  Explanation:
  
  The document number (&1) is linked to an RMA process.
  Standard cancellation transactions (like FB08 or MR8M) are not allowed for these documents.
  The system requires the use of the RMA cancellation program to properly reverse the document and update all related logistics and financial data.
  
  
  Solution:
  To resolve this error, you need to cancel the document using the RMA cancellation program provided by SAP. The exact program or transaction depends on your SAP system configuration and the module in use, but typically:
  
  
  Use the RMA Cancellation Transaction:
  
  For example, in SAP SD (Sales and Distribution), you might use transaction VA03 to display the RMA and then use the cancellation function.
  Or use a dedicated RMA cancellation transaction such as WRMA_CANCEL or a custom program provided by your implementation.
  
  
  
  Check with your SAP Support Team:
  
  If you are unsure which program to use, consult your SAP functional consultant or check your company’s documentation for the RMA cancellation process.
  
  
  
  Avoid using standard document reversal transactions like FB08 or MR8M for RMA-related documents.
  
  
  
  Additional Information:
  
  The RMA process in SAP is designed to handle returns, replacements, and credit memos in a controlled manner.
  Using the dedicated RMA cancellation program ensures that all related documents (financial, logistics, inventory) are updated consistently.
  Attempting to cancel RMA documents via standard methods can lead to data inconsistencies or incomplete reversals.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WRMA_FI064 Document &1 can only be canceled using an RMA program
  
  
  Cause
  Attempt to cancel an RMA-related document using standard cancellation transactions
  
  
  Solution
  Use the dedicated RMA cancellation program/transaction to reverse the document
  
  
  Related Info
  Ensures consistent handling of returns and related financial/logistics data
  
  
  
  
  If you need the exact transaction or program name, please provide your SAP module (e.g., SD, MM, FI) and version, or consult your SAP support team.