How To Fix WRMA_FI064 - Document &1 can only be canceled using an RMA program

WRMA_FI064 - Overview

• Message type: E = Error

• Message class: WRMA_FI - Messages for RMA

• Message number: 064

• Message text: Document &1 can only be canceled using an RMA program

What causes this issue?

Billing document type &V2& is flagged as relevant for RMA. You have to
use an RMA program to cancel the document.

System Response

Processing is canceled.

How to fix this error?

Use the corresponding RMA program to cancel document &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

WRMA_FI064 - Details

• Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WRMA_FI064 Document &1 can only be canceled using an RMA program
  
  
  Cause:
  This error occurs when you try to cancel or reverse a financial document (such as an invoice or credit memo) that is related to a Return Material Authorization (RMA) process, but you are attempting to do so using the standard document cancellation transaction instead of the dedicated RMA cancellation program.
  In SAP, documents created as part of the RMA process have special handling requirements. The system enforces that such documents can only be reversed or canceled through the RMA-specific cancellation program to ensure data consistency and proper handling of returns, credit memos, and related logistics.
  
  Explanation:
  
  The document number (&1) is linked to an RMA process.
  Standard cancellation transactions (like FB08 or MR8M) are not allowed for these documents.
  The system requires the use of the RMA cancellation program to properly reverse the document