How To Fix WRMA_FI066 - Agency documents can only be created by an RMA program

SAP Error Message - Details

• Message type: E = Error

• Message class: WRMA_FI - Messages for RMA

• Message number: 066

• Message text: Agency documents can only be created by an RMA program

What causes this issue?

Billing document type &V1& is flagged as relevant for RMA. You have to
use the RMA program to create the document.

System Response

Processing is canceled.

How to fix this error?

Use the corresponding RMA program to create the document.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WRMA_FI066 - Agency documents can only be created by an RMA program ?

  SAP Error Message:
  
  WRMA_FI066: Agency documents can only be created by an RMA program
  
  Cause:
  This error occurs when there is an attempt to create or post an agency document manually or through a process that is not the designated RMA (Return Material Authorization) program. In SAP, agency documents related to returns or claims must be generated exclusively by the RMA processing programs to ensure data consistency and proper integration with the returns management process.
  The system enforces this restriction to prevent incorrect or unauthorized creation of agency documents, which could lead to inconsistencies in financial postings, inventory, or claims processing.
  
  Explanation:
  
  Agency documents in SAP are special accounting documents related to returns or claims handled by an agency or third party.
  These documents must be created through the RMA process, which ensures that all necessary validations, data flows, and business rules are applied.
  If a user or a custom program tries to create such a document outside the RMA framework, the system throws this error.
  
  
  Solution:
  
  
  Use the Correct RMA Program:
  
  Ensure that agency documents are created only via the standard SAP RMA transaction or program designed for this purpose. For example, use transactions like:
  
  WRMA (Return Material Authorization processing)
  Or any custom RMA program that follows SAP standards.
  
  
  
  Check Custom Code or User Exits:
  
  If you have custom developments or user exits/enhancements that create agency documents, verify that they call the appropriate RMA function modules or BAPIs. Avoid direct creation of agency documents via standard FI or MM document postings.
  
  
  Authorization and Process Training:
  
  Make sure users are trained to use the correct RMA transactions and do not attempt to manually create agency documents in FI or other modules.
  
  
  Review Configuration:
  
  Check the configuration of the RMA and agency document processes to ensure that the system is set up correctly to allow agency documents only through the RMA process.
  
  
  
  Related Information:
  
  
  RMA Process in SAP:
  
  The RMA process manages returns, replacements, and claims. It integrates with FI, MM, and SD modules to handle financial postings, inventory updates, and customer/vendor interactions.
  
  
  Agency Documents:
  
  These are accounting documents related to third-party handling of returns or claims, often involving agencies or external service providers.
  
  
  Standard Transactions:  
  
  WRMA - RMA processing transaction  
  WRMA_DOC - Agency document processing within RMA
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes related to RMA and agency document processing for any known issues or patches.
  
  
  
  Summary:
  
  Cause: Attempt to create agency documents outside the RMA program/process.  
  Solution: Always create agency documents via the designated RMA program/transaction. Review custom code and user training.  
  Related: RMA process, agency document handling, SAP standard transactions WRMA.
  
  
  If you need further assistance, please provide details about the transaction or program you are using when the error occurs.