How To Fix WPM_MSG_OFR_PRM_INTG093 - Missing hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 093

• Message text: Missing hierarchy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG093 - Missing hierarchy ?

  The SAP error message WPM_MSG_OFR_PRM_INTG093: Missing hierarchy typically occurs in the context of SAP Workflow or SAP Business Process Management, especially when dealing with Organizational Management (OM) data or when workflows expect a certain organizational hierarchy structure that is not found or incomplete.
  
  Cause
  
  The error "Missing hierarchy" indicates that the system is unable to find the required organizational hierarchy or structure that a workflow or process step depends on.
  This usually happens when:
  
  The organizational plan (e.g., the organizational structure in SAP OM) is incomplete or missing.
  The workflow or process is trying to access a position, organizational unit, or superior that does not exist or is not properly linked.
  The integration between the workflow and the organizational management data is broken or inconsistent.
  The hierarchy node or object expected by the workflow is not maintained or has been deleted.
  
  
  
  
  Solution
  
  
  Check Organizational Management Data:
  
  Use transaction PPOME or PO10 to verify the organizational structure.
  Ensure that all required organizational units, positions, and relationships (e.g., reporting lines) are correctly maintained.
  Confirm that the hierarchy relevant to the workflow step exists and is complete.
  
  
  
  Verify Workflow Configuration:
  
  Check the workflow definition to see which organizational objects it references.
  Ensure that the workflow container elements that expect organizational objects are correctly populated.
  
  
  
  Rebuild or Refresh Organizational Data:
  
  Sometimes, inconsistencies can be fixed by re-importing or refreshing the organizational data.
  Run reports or programs that check and fix OM inconsistencies, such as RHINTE00 (Check and Repair OM Data).
  
  
  
  Check Integration Settings:
  
  If the workflow integrates with other modules or external systems, verify that the integration points are correctly configured.
  Ensure that the user or agent determination rules in the workflow are correctly set up to find the organizational hierarchy.
  
  
  
  Debugging:
  
  If the problem persists, debug the workflow or the relevant function modules to identify where the hierarchy lookup fails.
  Look for missing or incorrect object IDs or relationships.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  PPOME – Maintain Organizational Plan
  PO10 – Maintain Organizational Units
  SWI1 – Workflow Log
  SWDD – Workflow Builder
  RHINTE00 – Check and Repair OM Data
  
  
  
  SAP Notes:
  
  Search for SAP Notes related to WPM_MSG_OFR_PRM_INTG093 or "Missing hierarchy" in the SAP Support Portal for any known bugs or patches.
  
  
  
  Common Scenarios:
  
  Workflow agent determination fails because the superior position or organizational unit is missing.
  HR master data changes that remove or alter organizational relationships without updating workflows.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WPM_MSG_OFR_PRM_INTG093: Missing hierarchy
  
  
  Cause
  Required organizational hierarchy or object missing or incomplete in SAP OM
  
  
  Solution
  Verify and maintain organizational structure (PPOME/PO10), check workflow config, repair OM data (RHINTE00)
  
  
  Related Info
  Workflow logs (SWI1), Workflow Builder (SWDD), SAP Notes, OM consistency checks
  
  
  
  
  If you provide more context (e.g., which process or module triggers this error), I can help tailor the solution further.