How To Fix WPM_MSG_OFR_PRM_INTG091 - Missing merchandise category hierarchy level

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 091

• Message text: Missing merchandise category hierarchy level

Self-Explanatory Message

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• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG091 - Missing merchandise category hierarchy level ?

  SAP Error Message:
  
  WPM_MSG_OFR_PRM_INTG091 Missing merchandise category hierarchy level
  
  Cause:
  This error occurs when the system expects a merchandise category hierarchy level to be maintained or assigned but it is missing. In SAP Retail or SAP Merchandise Management (SAP IS-Retail), merchandise categories are organized in hierarchical levels (e.g., Department, Division, Class, Subclass). If a required hierarchy level is not maintained or linked properly in the master data or during integration processes, the system throws this error.
  Typical scenarios causing this error include:
  
  Missing or incomplete merchandise category hierarchy setup in the system.
  Missing assignment of merchandise category hierarchy levels to articles, assortment, or pricing conditions.
  Integration or data transfer processes (e.g., from SAP ERP to SAP Retail or vice versa) where the hierarchy level data is incomplete or not mapped correctly.
  Customizing or configuration issues where the hierarchy levels are not defined or activated.
  
  
  Solution:
  
  
  Check Merchandise Category Hierarchy Setup:
  
  Go to the merchandise category hierarchy maintenance transaction (e.g., WPM_MERCH_HIER or relevant IMG path).
  Verify that all required hierarchy levels are defined and active.
  Ensure that the hierarchy levels correspond to the business requirements and are consistent.
  
  
  
  Assign Merchandise Category Hierarchy Levels:
  
  Check the assignment of merchandise category hierarchy levels to articles, assortments, or pricing conditions.
  Use transactions like WPM_ASSORT or article master data transactions to verify the merchandise category assignments.
  
  
  
  Data Consistency and Integration:
  
  If the error occurs during integration (e.g., CIF, IDocs, or batch jobs), verify the data mapping and completeness.
  Ensure that the merchandise category hierarchy data is correctly transferred and updated in the target system.
  Re-run integration or data load processes after correcting the hierarchy data.
  
  
  
  Customizing and Configuration:
  
  In SPRO, navigate to Retail ? Master Data ? Merchandise Category ? Define Merchandise Category Hierarchy.
  Confirm that the hierarchy levels are properly configured and activated.
  Check if any recent changes or transports have affected the hierarchy setup.
  
  
  
  Check for Notes and Patches:
  
  Search SAP Support Portal for OSS Notes related to WPM_MSG_OFR_PRM_INTG091.
  Apply any relevant notes or patches that address known issues with merchandise category hierarchy.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  WPM_MERCH_HIER – Merchandise Category Hierarchy Maintenance
  WPM_ASSORT – Assortment Maintenance
  Article Master Data Transactions (e.g., MM02 with Retail views)
  CIF Transactions (e.g., CIF_CUST, CIF_INTEGRATION)
  
  
  
  IMG Path:
  
  SAP Customizing Implementation Guide ? Retail ? Master Data ? Merchandise Category ? Define Merchandise Category Hierarchy
  
  
  
  SAP Modules:
  
  SAP IS-Retail (Merchandise Management)
  SAP ERP MM (Material Management with Retail extensions)
  
  
  
  Common Notes:
  
  Check for notes related to merchandise category hierarchy errors.
  Example note numbers might vary; use keywords like "merchandise category hierarchy missing" or the exact error message.
  
  
  
  
  Summary:
  The error WPM_MSG_OFR_PRM_INTG091 Missing merchandise category hierarchy level indicates that a required merchandise category hierarchy level is missing or not assigned properly. To resolve it, verify and maintain the merchandise category hierarchy levels in customizing, ensure correct assignment to articles or assortments, and check integration data consistency. Applying relevant SAP Notes and patches may also be necessary.
  
  If you provide more context (e.g., when the error occurs, transaction or process), I can help with more specific troubleshooting steps.