How To Fix WPM_MSG_OFR_PRM_INTG091 - Missing merchandise category hierarchy level

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 091

• Message text: Missing merchandise category hierarchy level

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG091 - Missing merchandise category hierarchy level ?

  SAP Error Message:
  WPM_MSG_OFR_PRM_INTG091 Missing merchandise category hierarchy level
  
  
  Cause:
  This error occurs when the system expects a merchandise category hierarchy level to be maintained or assigned but it is missing. In SAP Retail or SAP Merchandise Management (SAP IS-Retail), merchandise categories are organized in hierarchical levels (e.g., Department, Division, Class, Subclass). If a required hierarchy level is not maintained or linked properly in the master data or during integration processes, the system throws this error.
  Typical scenarios causing this error include:
  
  Missing or incomplete merchandise category hierarchy setup in the system.
  Missing assignment of merchandise category hierarchy levels to articles, assortment, or pricing conditions.
  Integration or data transfer processes (e.g., from SAP ERP to SAP Retail or vice versa) where the hierarchy level data is incomplete or not mapped correctly.
  Customizing or configuration issues where the hierarchy levels are not defined or activated.
  
  
  
  Solution:
  
  
  Check Merchandise Category Hierarchy Setup:
  
  Go to the merchandise category hierarchy maintenance transaction (e.g., WPM_MERCH_HIER or