How To Fix WPM_MSG_OFR_PRM_INTG092 - Invalid hierarchy &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 092

• Message text: Invalid hierarchy &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG092 - Invalid hierarchy &1 ?

  The SAP error message:
  WPM_MSG_OFR_PRM_INTG092: Invalid hierarchy &1
  typically occurs in the context of SAP Workflow or SAP Business Process Management, especially when dealing with organizational hierarchies or workflow organizational assignments.
  
  Cause
  This error indicates that the system has encountered an invalid or inconsistent organizational hierarchy during processing. The placeholder &1 is replaced by the name or identifier of the hierarchy that is considered invalid.
  Common causes include:
  
  The organizational hierarchy referenced in the workflow or process does not exist or is not properly maintained.
  The hierarchy is incomplete or contains invalid entries (e.g., missing nodes, circular references).
  The hierarchy is not active or has been deleted.
  The workflow or process is trying to access a hierarchy that is not assigned or configured correctly in the system.
  Integration issues between Organizational Management (OM) and Workflow where the hierarchy data is inconsistent.
  
  
  Solution
  To resolve the error, follow these steps:
  
  
  Check the Hierarchy Name/ID
  
  Identify the hierarchy name or ID from the error message (the &1 parameter). Verify that this hierarchy exists in the system.
  
  
  Verify Organizational Hierarchy in SAP OM  
  
  Use transaction PPOME or PO10 to check the organizational structure.
  Ensure the hierarchy is complete, active, and correctly maintained.
  Look for missing or inconsistent nodes or relationships.
  
  
  
  Check Workflow Organizational Assignments  
  
  Use transaction PFTC or SWU3 to check workflow configuration.
  Verify that the workflow is correctly linked to the organizational hierarchy.
  Run the workflow configuration check (SWU3) to identify missing or incorrect settings.
  
  
  
  Check Integration Settings  
  
  If the workflow uses organizational data, ensure that the integration between Organizational Management and Workflow is properly configured.
  Run the integration check in SWU3 and fix any issues.
  
  
  
  Rebuild or Reactivate the Hierarchy  
  
  If the hierarchy is corrupted, try to rebuild or reactivate it.
  Sometimes, re-importing or re-creating the hierarchy can fix inconsistencies.
  
  
  
  Check for Custom Code or Enhancements  
  
  If custom code or enhancements are involved in hierarchy processing, debug and verify that they handle the hierarchy correctly.
  
  
  
  SAP Notes and Support  
  
  Search for SAP Notes related to WPM_MSG_OFR_PRM_INTG092 or hierarchy errors in workflow.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  PPOME - Maintain Organizational Plan
  PO10 - Display Organizational Plan
  SWU3 - Workflow Customizing Check
  PFTC - Task Maintenance
  SWI1 - Workflow Log
  
  
  
  SAP Modules:
  
  SAP Workflow (WF)
  Organizational Management (OM)
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to workflow hierarchy errors.
  Example note numbers might vary depending on SAP version.
  
  
  
  Documentation:
  
  SAP Help Portal: Workflow and Organizational Management integration.
  SAP Workflow Administration guides.
  
  
  
  
  If you provide the exact context (e.g., transaction, process, or scenario where the error occurs), I can help with more specific troubleshooting steps.