How To Fix WPM_MSG_OFR_PRM_INTG094 - Offer Revocation Process

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 094

• Message text: Offer Revocation Process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG094 - Offer Revocation Process ?

  Certainly! Here's a detailed explanation regarding the SAP error message WPM_MSG_OFR_PRM_INTG094 related to the Offer Revocation Process:
  
  SAP Error Message: WPM_MSG_OFR_PRM_INTG094
  Context: Offer Revocation Process
  
  1. Cause
  The error message WPM_MSG_OFR_PRM_INTG094 typically occurs during the Offer Revocation Process in SAP, which is part of the SAP Contract Lifecycle Management or SAP Sales and Distribution (SD) module, especially when handling offers or quotations.
  Common causes include:
  
  Inconsistent or missing data in the offer or contract document that prevents the revocation process from completing.
  The offer might be in a status that does not allow revocation (e.g., already accepted, rejected, or processed).
  Integration issues between the Offer Management component and other SAP components (e.g., Workflow, CRM, or SD).
  Missing or incorrect configuration in the revocation process or workflow.
  Authorization issues where the user does not have the required permissions to revoke the offer.
  Technical issues such as missing or incorrect partner functions, incomplete document flow, or locked documents.
  
  
  2. Solution
  To resolve the error WPM_MSG_OFR_PRM_INTG094, follow these steps:
  a) Check Offer Status
  
  Verify the current status of the offer.
  Ensure the offer is in a status that allows revocation (e.g., "Open" or "In Process").
  If the offer is already accepted or finalized, revocation may not be possible.
  
  b) Verify Data Completeness
  
  Check the offer document for completeness.
  Ensure all mandatory fields and partner functions are correctly maintained.
  Check for any inconsistencies in the document flow.
  
  c) Review Configuration
  
  Check the configuration of the Offer Revocation Process in SPRO.
  Verify workflow settings related to offer revocation.
  Ensure that the revocation process is properly integrated with other components (e.g., CRM, SD).
  
  d) Authorization Check
  
  Confirm that the user attempting the revocation has the necessary authorizations.
  Use transaction SU53 after the error occurs to check for missing authorizations.
  
  e) Technical Troubleshooting
  
  Check application logs (transaction SLG1) for detailed error messages.
  Review workflow logs (transaction SWI1 or SWI2_FREQ) to identify workflow errors.
  If the document is locked, unlock it using transaction SM12 if appropriate.
  
  f) SAP Notes and Support
  
  Search for SAP Notes related to WPM_MSG_OFR_PRM_INTG094 on the SAP Support Portal.
  Apply any relevant patches or corrections suggested by SAP.
  
  
  3. Related Information
  
  
  Transaction Codes:
  
  WPM - Workflow Process Management
  SWI1 / SWI2_FREQ - Workflow logs
  SLG1 - Application log
  SM12 - Lock entries
  SU53 - Authorization check
  
  
  
  Modules Involved:
  
  SAP Contract Lifecycle Management (CLM)
  SAP Sales and Distribution (SD)
  SAP Customer Relationship Management (CRM)
  SAP Workflow
  
  
  
  Documentation:
  
  SAP Help Portal documentation on Offer Management and Revocation Process.
  SAP Notes and KBAs related to Offer Revocation and Workflow Integration.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WPM_MSG_OFR_PRM_INTG094 - Offer Revocation Process error
  
  
  Cause
  Inconsistent data, invalid offer status, missing configuration, authorization issues
  
  
  Solution
  Verify offer status, check data completeness, review configuration, check authorizations
  
  
  Tools
  SLG1, SWI1, SWI2_FREQ, SM12, SU53
  
  
  Related Areas
  SAP CLM, SD, CRM, Workflow
  
  
  
  
  If you provide the exact scenario or transaction where this error occurs, I can help you with more specific troubleshooting steps.