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How To Fix WPM_MSG_OFR_PRM_INTG095 - Offer ID &1 was not revoked. Check PPO for reason and resolution


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

  • Message number: 095

  • Message text: Offer ID &1 was not revoked. Check PPO for reason and resolution

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG095 - Offer ID &1 was not revoked. Check PPO for reason and resolution ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WPM_MSG_OFR_PRM_INTG095: Offer ID &1 was not revoked. Check PPO for reason and resolution.


    Cause:

    This error occurs when an attempt is made to revoke (cancel or withdraw) an Offer ID in the SAP system, but the revocation process fails. The system indicates that the Offer ID was not revoked successfully.

    The message suggests checking the PPO (Process Performance Object) for detailed reasons and resolution steps. The PPO contains logs or status information related to the processing of the offer.

    Common causes include:

    • The offer is in a status that does not allow revocation (e.g., already accepted, processed, or closed).
    • There are dependent documents or processes linked to the offer that prevent revocation.
    • Authorization or system configuration issues preventing the revocation.
    • Technical issues such as communication errors or inconsistencies in the workflow.

    Solution:

    1. Check PPO (Process Performance Object):

      • Use transaction or tool where PPO details are maintained (this depends on your SAP module and version, often related to SAP CRM or SAP Contract Lifecycle Management).
      • Review the PPO logs or status to identify the exact reason why the offer was not revoked.
    2. Verify Offer Status:

      • Check the current status of the Offer ID in the system.
      • Ensure the offer is in a revocable status (e.g., not already accepted or finalized).
    3. Check Dependencies:

      • Look for any dependent documents or processes (e.g., sales orders, contracts) linked to the offer.
      • If dependencies exist, resolve or remove them if business process allows.
    4. Authorization Check:

      • Verify that the user or process attempting the revocation has the necessary authorizations.
    5. System Logs and Workflow:

      • Check system logs (SM21), application logs (SLG1), and workflow logs (SWI1) for errors related to the revocation process.
    6. Retry or Manual Intervention:

      • After resolving the above issues, retry the revocation.
      • If automatic revocation fails, consider manual revocation or cancellation as per business process.
    7. Consult SAP Notes:

      • Search SAP Support Portal for notes related to this error message or similar issues.

    Related Information:

    • Module Context:
      This message is typically seen in SAP CRM, SAP Contract Lifecycle Management, or SAP Sales and Distribution (SD) modules where offers or quotations are managed.

    • Transaction Codes:

      • PPO related transactions (varies by system)
      • Offer management transactions (e.g., CRMD_ORDER, VA22, VA23)
    • SAP Notes and KBAs:

      • Check SAP Notes for message WPM_MSG_OFR_PRM_INTG095 or related offer revocation issues.
    • User Roles:

      • Ensure users have roles related to offer management and revocation.
    • Workflow:

      • The revocation process might be part of a workflow; check workflow status and errors.

    If you provide the SAP module or context (e.g., CRM, SD), I can help you with more specific transaction codes or steps.


    Summary:
    The error means the system could not revoke the offer. Check the PPO for detailed reasons, verify offer status and dependencies, ensure proper authorizations, and review system logs to resolve the issue.

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