How To Fix WL808 - Work item & cannot be executed in status &

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 808

• Message text: Work item & cannot be executed in status &

What causes this issue?

The work item cannot be executed in its current state.

System Response

The action was terminated, the work item was not changed.

How to fix this error?

A work item must have the status <ZH>reserved</> to be executed. This
is necessary to prevent parallel and multiple execution by several
users.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL808 - Work item & cannot be executed in status & ?

  The SAP error message WL808 indicates that a work item cannot be executed because it is in a status that does not allow execution. This typically occurs in the context of SAP Business Workflow, where work items represent tasks that need to be completed by users.
  Cause:
  The error message WL808 can be triggered by several factors, including:
  
  Work Item Status: The work item may be in a status such as "Completed," "Cancelled," or "Error," which prevents it from being executed.
  User Authorization: The user attempting to execute the work item may not have the necessary authorizations to perform the action.
  Workflow Configuration: There may be issues with the workflow configuration or the specific task associated with the work item.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the workflow instance.
  
  Solution:
  To resolve the WL808 error, consider the following steps:
  
  
  Check Work Item Status: 
  
  Use transaction code SWI1 (Work Item Selection) to check the status of the work item. If it is in a non-executable status, you may need to investigate why it is in that state.
  
  
  
  Review Workflow Logs:
  
  Use transaction code SWI2_DIAG to analyze the workflow logs and identify any issues that may have caused the work item to enter a non-executable status.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to execute the work item. Check the user's roles and profiles in transaction code PFCG.
  
  
  
  Reprocess or Restart Workflow:
  
  If the work item is stuck due to an error, you may need to reprocess or restart the workflow. This can be done through transaction code SWI1 or SWI2.
  
  
  
  Consult Workflow Administrator:
  
  If you are unable to resolve the issue, consult with your SAP Workflow Administrator or Basis team. They can provide insights into the workflow configuration and any potential system issues.
  
  
  
  Check for System Issues:
  
  Investigate if there are any system-wide issues that could be affecting workflow processing, such as performance problems or database locks.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_DIAG: Workflow Diagnosis
  SWI2: Work Item Overview
  PFCG: Role Maintenance
  
  
  
  SAP Notes: Check SAP Notes related to workflow issues for any known bugs or fixes that may apply to your version of SAP.
  
  
  Documentation: Review SAP documentation on Business Workflow for more detailed information on work item statuses and troubleshooting.
  
  
  By following these steps, you should be able to diagnose and resolve the WL808 error effectively.