How To Fix WL711 - Work item "&" cannot be replaced in status "&"

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 711

• Message text: Work item "&" cannot be replaced in status "&"

What causes this issue?

The work item has a processing status in which the selected function
cannot be carried out.
The current status is <ZH>&V2&</>.
It is not possible to replace the work item in this status.
It can only be <ZK>replaced</> if it has the status <<ZH>Reserved</>>.

System Response

The system rejects the action.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL711 - Work item "&" cannot be replaced in status "&" ?

  The SAP error message WL711 indicates that a work item cannot be replaced because it is in a specific status that does not allow for replacement. This error typically occurs in the context of SAP Business Workflow when trying to manage work items that are part of a workflow process.
  Cause:
  The error message WL711 is triggered when you attempt to replace a work item that is in a status that prohibits such an action. Common statuses that might lead to this error include:
  
  Completed: The work item has already been processed and cannot be replaced.
  In Progress: The work item is currently being worked on by a user.
  Error: The work item has encountered an error and cannot be replaced until the issue is resolved.
  
  Solution:
  To resolve the WL711 error, consider the following steps:
  
  
  Check Work Item Status: Review the status of the work item you are trying to replace. You can do this by navigating to the workflow log or using transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview).
  
  
  Complete or Release the Work Item: If the work item is in progress, you may need to complete or release it before attempting to replace it. This may involve the user who is currently processing the work item to finish their task.
  
  
  Error Handling: If the work item is in an error state, investigate the cause of the error. You may need to correct the underlying issue before the work item can be replaced.
  
  
  Consult Workflow Administrator: If you are unable to resolve the issue, it may be necessary to consult with a workflow administrator or someone with the appropriate permissions to manage workflow processes.
  
  
  Review Workflow Configuration: If this error occurs frequently, it may be worth reviewing the workflow configuration to ensure that the statuses and transitions are set up correctly.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6 (for workflow monitoring), and SWU3 (for workflow settings).
  SAP Notes: Check SAP Notes for any known issues or patches related to workflow management and the specific error message WL711.
  Documentation: Review SAP documentation on workflow management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to address the WL711 error and manage your work items effectively within SAP Business Workflow.