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How To Fix WL709 - No entries found for user &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WL - Workflow: run-time messages

  • Message number: 709

  • Message text: No entries found for user &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WL709 - No entries found for user & ?

    The SAP error message WL709 "No entries found for user &" typically occurs in the context of SAP Workflow. This error indicates that the system could not find any workflow-related entries for the specified user. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. User Not Assigned to Workflow: The user may not be assigned to any workflows or tasks in the system.
    2. Incorrect User ID: The user ID specified in the error message may be incorrect or misspelled.
    3. Workflow Configuration Issues: There may be issues with the workflow configuration or setup that prevent the system from recognizing the user.
    4. Authorization Issues: The user may not have the necessary authorizations to access the workflow tasks.
    5. Inactive User: The user account may be inactive or locked in the SAP system.

    Solutions:

    1. Check User Assignment:

      • Verify that the user is correctly assigned to the relevant workflows. You can do this by checking the workflow configuration in transaction code SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency).
    2. Verify User ID:

      • Ensure that the user ID is correct. Check for any typos or discrepancies in the user ID being referenced.
    3. Review Workflow Configuration:

      • Check the workflow definitions and ensure that they are correctly configured to include the user in question. Use transaction code SWDD (Workflow Builder) to review the workflow definitions.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the workflow tasks. You can use transaction code SU53 to analyze authorization issues.
    5. User Status:

      • Check the status of the user account in transaction code SU01. Ensure that the user is active and not locked.
    6. Workflow Logs:

      • Review the workflow logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction code SWI1 to view work items and their statuses.

    Related Information:

    • Transaction Codes:
      • SWI1: Work Item Selection
      • SWDD: Workflow Builder
      • SU01: User Maintenance
      • SU53: Authorization Check
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message. You can search for notes in the SAP Support Portal.
    • Documentation: Refer to SAP Help documentation for workflows to understand how user assignments and workflow configurations work.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.

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