How To Fix WL712 - Work item "&" cannot be executed in status "&"

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 712

• Message text: Work item "&" cannot be executed in status "&"

What causes this issue?

The <DS:GLOS.work_item>work item</> selected has a status in which the
selected function cannot be carried out.
The current status is <ZH>&V2&</>.
The work item cannot be executed in this status.
A work item can only be <ZK>executed</> in the following statuses:
<ZH>Ready</>
<ZH>Reserved</>
<ZH>Executed</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL712 - Work item "&" cannot be executed in status "&" ?

  The SAP error message WL712 indicates that a work item cannot be executed because it is in a status that does not allow execution. This error typically occurs in the context of SAP Business Workflow, where work items represent tasks that need to be completed by users.
  Cause:
  The error message "WL712 Work item '&' cannot be executed in status '&'" usually arises due to one of the following reasons:
  
  Invalid Status: The work item is in a status that does not permit execution. For example, it may be in a status like "Completed," "Cancelled," or "Error."
  Work Item Locking: The work item may be locked by another user or process, preventing it from being executed.
  Workflow Definition Issues: There may be issues with the workflow definition or configuration that prevent the work item from being processed.
  User Authorization: The user attempting to execute the work item may not have the necessary authorizations to perform the action.
  
  Solution:
  To resolve the WL712 error, you can take the following steps:
  
  
  Check Work Item Status: Review the status of the work item in the SAP system. If it is in a non-executable status, you may need to take appropriate actions to change its status or handle it differently.
  
  
  Unlock Work Item: If the work item is locked, check if another user is currently processing it. You may need to wait for the other user to complete their task or contact them to release the lock.
  
  
  Review Workflow Configuration: Ensure that the workflow definition is correctly configured. Check for any errors in the workflow that might prevent the work item from being executed.
  
  
  User Authorization: Verify that the user has the necessary authorizations to execute the work item. If not, you may need to adjust the user's roles or permissions.
  
  
  Reprocess or Resubmit: If the work item is in an error status, you may need to reprocess it or resubmit it through the appropriate workflow transaction.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to workflow management for additional troubleshooting steps or specific guidance related to your version of SAP.
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to monitor and manage work items.
  Workflow Logs: Check the workflow logs for any errors or messages that might provide more context about why the work item is in its current status.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the WL712 error.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.