How To Fix WL682 - Document could not be sent


WL682 - Overview

  • Message type: E = Error

  • Message class: WL - Workflow: run-time messages

  • Message number: 682

  • Message text: Document could not be sent

  • Show details Hide details
  • What causes this issue?

    The document could not be sent, an error occurred during the send
    operation and it was terminated.

    System Response

    The system terminates the <ZH>send mail</> operation.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WL682 - Document could not be sent ?
    The SAP error message WL682, which states "Document could not be sent," typically occurs when there is an issue with the document transmission process in SAP. This can happen in various contexts, such as when sending emails, faxes, or other forms of document distribution. Here are some common causes, potential solutions, and related information for this error:
    Causes:
    
    Incorrect Configuration: The output type or communication method may not be configured correctly in the system.
    Missing or Incorrect Recipient Information: The recipient's email address or fax number may be missing or incorrectly formatted.
    System Settings: The SAP system may not be properly set up to send documents, such as missing SMTP settings for email.
    Authorization Issues: The user may not have the necessary authorizations to send documents.
    Network Issues: There may be network connectivity problems preventing the document from being sent.
    Document Format Issues: The document may be in a format that cannot be processed or sent by

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