How To Fix WL680 - Work item & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 680

• Message text: Work item & does not exist

What causes this issue?

The work item no longer exists, it can therefore no longer receive any
documents.

System Response

The system terminates the receive fuction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL680 - Work item & does not exist ?

  The SAP error message WL680, which states "Work item & does not exist," typically occurs in the context of workflow processing. This error indicates that the system is unable to find a specific work item that is referenced in the workflow. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Work Item Deletion: The work item may have been deleted or completed, and the system is trying to access it.
  Incorrect Work Item ID: The work item ID being referenced may be incorrect or mistyped.
  Workflow Termination: The workflow that generated the work item may have been terminated or canceled.
  Authorization Issues: The user may not have the necessary authorizations to view or access the work item.
  Database Issues: There may be issues with the database that prevent the system from retrieving the work item.
  
  Solutions:
  
  Verify Work Item ID: Check the work item ID to ensure it is correct. You can do this by navigating to the workflow log or using transaction codes like SWI1 (Work Item Selection) to search for the work item.
  Check Workflow Status: Use transaction SWI1 or SWI2_FREQ to check the status of the workflow and see if it is still active or has been terminated.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the work item. This may involve checking roles and permissions in the user profile.
  Recreate the Work Item: If the work item is essential and has been deleted, you may need to recreate it by re-triggering the workflow process that generates it.
  Database Consistency Check: If you suspect database issues, you may need to run consistency checks or consult with your database administrator to ensure that the database is functioning correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection with Frequency), and SWI6 (Workflow Log).
  Workflow Monitoring: Use transaction SWI5 to monitor workflows and their statuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Documentation: Review SAP documentation on workflows for a better understanding of how work items are created, processed, and managed.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.